Privacy Policy

Summary

​​We will not sell or rent your name
Or address to another​.​
We won’t harass you night and day,​
Or stalk your friends and mother​.​

We’ll use the info you provide
With utmost care and caution
To do the things that you request.
(We’ll try to give you option.)

If you decide you do not want
To be by us remembered​,​
When you delete your details here
Your profile’s disassembled.

Please let us know if we can help
Or answer any questions​,​
Or if you want to share your thoughts
And give us your suggestions.

Who we are

HOPE Refined is a ministry that provides encouragement and high-quality biblical resources to Christians and ministries. Our website addresses are https://vibranthope.com and https://www.sharemysecret.org.

What personal data we collect and why we collect it

Comments

If you leave a comment on this site, we will collect the data shown in the comments form. To help us make sure you aren’t a spammer without making you jump through hoops to prove it, we will also collect your IP address and browser user agent string.

Contact forms

We use WPForms Lite plugin for our contact forms. This means that we do not set cookies or collect your IP address and user agent. However, we will collect any information you enter in the form in order to reply to you. You can request access to your stored data at any time with or without a request that your account be deleted.

Cookies

If you leave a comment you can choose to have us save your name, email address and website in cookies so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. This allows you to remain logged in on any page of our site that you visit. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For information about how we use cookies to facilitate your shopping experience see the WooCommerce section below.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will not sell or rent your information to others. However, as indicated in this policy, some of your information may be shared with and/or stored by the programs and plugins we use to keep this site running the way you like it.

These programs and plugins include:

  • WooCommerce (view their privacy policy) in order to allow you to order products and checkout on our site.
  • Askimet AntiSpam (view their privacy policy) in order to block spam without putting our real users through a frustrating process to prove they’re real, live, walkin’, talkin’ humans.
  • Anti Spam by CleanTalk (view their privacy policy) in order to protect our site, your data, and your experience from hackers and the like.
  • CloudFlare (view their privacy policy) in order to allow you to load the pages on our site more quickly.
  • ExactMetrix (view their privacy policy) in order to help us understand how to best serve you.
  • JetPack (view their privacy policy) in order to make sign-in and other features of our site run smoothly for you.
  • MailChimp (view their privacy policy) in order to send you information you’ve requested, updates you’ve signed up for, and other information you need from us.
  • MailChimp for WordPress (view their privacy policy) in order to allow you to sign up to receive posts, updates, and other information you’d like to receive from us.
  • MailChimp Forms from MailMunch (view their privacy policy) in order to allow you to sign up to receive posts, updates, and other information you’d like to receive from us.
  • Wordfence Security (view their privacy policy) in order to protect you and us from rogues, thieves, and other cyber criminals.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize any follow-up comments automatically instead of suspecting you of spam.

We also store the personal information users who register on our website provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.

Customer purchase records may be stored indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We use InMotion Hosting (view their privacy policy) and direct traffic through Cloudflare’s (view their privacy policy) content deliver network (CDN). Your data is protected by secure connections from these service providers.

Questions or Concerns

If you have questions or concerns about this privacy policy or about how your data is or has been used or protected by this site, please contact us immediately.

Additional information

How we protect your data

We protect your data through secure SSL connections provided by InMotion hosting and Cloudflare as mentioned above. We take other measures such as using firewalls, protecting login pages, and monitoring data risks to protect your data.

WooCommerce

So that you can purchase items in our store we collect information about you during the checkout process.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We will also store comments or reviews, if you choose to leave them.

Members of our team have access to the information you provide us such as:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

In order to securely accept payments without processing or storing your sensitive payment details:

We accept payments through PayPal (see their privacy policy). When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

We also accept payments through Stripe (see their privacy policy). When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.